We offer both pre-made packages based off our sample itineraries, and customised tours catered to individual interests. Tour prices vary depending on the chosen activities, level of accommodation and time of booking.
After collecting your luggage and completing the immigration and customs procedures, you will walk through the exit gate. Your driver or guide will be holding a brown-coloured welcome sign with the Trails of Indochina logo and your name. Airports in Southeast Asia are often crowded, but safe. Please take your time to look around and locate the Trails of Indochina representative.
If you have a booked a transfer and are unable to locate us, please call the emergency number of the local operations office(s) listed on your itinerary or service voucher. If you don’t have a mobile or cell phone, please ask the airport staff where you may access a phone.
If for any reason you need to cancel and have booked directly with Trails of Indochina, please contact us. Our booking terms and conditions, and additional terms and conditions, may apply. If you have booked through a travel agent, please contact your travel agent for any cancellations.
We require a deposit of 20% of the booking total to confirm the services for your trip. Payment can be made by credit card or bank transfer in the currencies of USD or AUD.
If you arrive at the hotel and they are unable to find your reservation, please immediately ask your tour guide to contact the local Trails of Indochina operations office so that the situation can be resolved straight away. If your tour guide is no longer with you, ask the hotel to contact the Trails of Indochina office in the country you’re visiting.